The connected service journey
A customer portal with visible account activity and a path toward connected service payments.
Explore the opportunitySOFTWARE. CONNECTED.BUILT IN AFRICA. OPEN TO POSSIBILITY.
INTRODUCING ACINONYX
Intelligence.
In motion.
Software that connects your customers,
your operations, and what comes next.
+ONE CONNECTED POSSIBILITY01 / CONNECT
DRAG TO EXPLORE DISCOVER ↓
A SOFTWARE-AS-A-SERVICE COMPANY
Good software
moves business
forward.
Less friction between a customer’s need and a business’s response.
Acinonyx builds subscription software for the moments that matter: accessing a service, completing a payment, moving work forward, and knowing what needs attention.
We bring those moments together in practical products, shaped around the way your business works.
Meet AcinonyxCustomer-first experiencesConnected workflowsHuman oversightContinuous improvement
THE ACINONYX PRODUCT FAMILY
Four ways forward.
One connected vision.
Start with the problem you need to solve.
Build a more connected business from there.
01
CUSTOMER EXPERIENCES
Access
A better front door for your business.
Prototype available
02
PAYMENT OPERATIONS
Collect
Connect payment to the service it unlocks.
In development
03
WORKFLOW AUTOMATION
Flow
Turn documents into work that moves.
Prototype available
04
OPERATIONAL INTELLIGENCE
Signal
Give every exception an owner.
Product concept
Explore our product direction and early experiences. Availability and integration scope are agreed for each engagement.
LESS EXPLAINING. MORE EXPERIENCING.
See the difference.
Try the possibilities.
A small window into a connected business.
Explore with sample data.
ACINONYX ACCESSYour customers.
Your customers.
In the driver’s seat.
A clear place to request a service, follow its progress, and find support.
- One familiar account experience
- Clear progress at every step
- A useful history of every request
access / customer workspaceINTERACTIVE SAMPLE
MY WORKSPACE
AKGood morning, Alex.
Active services02
Open requests01
Account statusAll set ↗
Business serviceYour next appointment
NEED A HAND?
A request, without the runaround.
Choose a request and see it appear in your activity.
RECENT ACTIVITY
Welcome to your workspaceYour sample account is ready to explore.
TodayACINONYX COLLECTPaid is a step.
Paid is a step.
Delivered is the goal.
Follow a payment all the way to the service it unlocks. Make a delay visible before it becomes a mystery.
Explore Collect collect / order activitySIMULATED
SERVICE CREDIT · DEMO-1042
Ready to exploreR 200.00
- 1Request createdOne reference for this journey
- 2Payment confirmedProvider outcome recorded
- 3Service fulfilledValue available to the customer
Select a journey and run the simulation.
PAYMENT EVENTS 0SERVICE CREDITS 0
ACINONYX FLOWThe right information.
The right information.
Already in motion.
See how a document becomes a checked record—and how a discrepancy gets a human review.
Explore Flow flow / document workspaceSAMPLE DATA
≡
supplier-invoice.pdfExample supplier · INV-1042
Extracted- Invoice quantity
- 40 units
- Received quantity
- 40 units
- Invoice subtotal
- R 8,000.00
- Unit price
- R 200.00
✓
Checks complete
Quantities match. Ready for review and export.
ACINONYX SIGNALFrom “what happened?”
From “what happened?”
to “here’s the next step.”
A proposed shared view of the work that needs attention. Explore sample exceptions and assign one for review.
- Clear ownership
- Useful event context
- Visible next actions
signal / operationsCONCEPT DEMO
OPERATIONS OVERVIEW
Sample workspaceAttention, where it matters.
128Sample events
3Need review
0Assigned
Payment is confirmed. Check the service provider’s status before taking further action.
YOUR BUSINESS, WITH FEWER GAPS.
Interactive product previews. Sample data only; no live accounts, payments, or service requests.
BUILT AROUND THE WAY YOU WORK
Different industries.
Shared possibilities.
Customers need access. Teams need clarity.
Good service needs both.
PROJECTS & POSSIBILITIES
Real problems.
Fresh thinking.
Explore the directions shaping our product family.
Concepts and prototypes, ready for a conversation.
A simpler way to belong
Clear information, guided requests, and everyday services in a familiar digital front door.
Explore the opportunityFrom paperwork to progress
Checked records, visible exceptions, and less repetition between receipt and handover.
Explore the opportunityTHOUGHTFUL SOFTWARE. PRACTICAL DELIVERY.
Start focused.
Keep getting better.
Subscription software, supported over time.
A clear scope before a bigger commitment.
Find the real need.
Understand the customer, the existing systems, and the outcome worth improving.
Make it tangible.
Test a focused prototype. Validate the workflow and dependencies before a live pilot.
Improve with use.
Agree subscription scope, rollout, support, and the measures that guide the next release.
Your systems, part of the plan +
We scope connections around the software you already use. Integration access, vendor approvals, and data mappings are validated before committing to a live connection.
Human control where it matters +
Approvals, exception ownership, and recovery paths are designed alongside automation. A process that cannot explain a failure is not ready for everyday operations.
AI with a defined job +
Where AI helps with interpretation or assistance, it works within an agreed scope. Structured checks and human review remain part of consequential workflows.
Data handling agreed upfront +
Access roles, processing location, retention, and recovery needs are defined for each engagement. We do not imply a certification or blanket compliance guarantee.
Explore the time behind a repetitive workflow+
88hours of capacity / month
Illustrative estimate: 22 working days per month. Actual outcomes depend on document quality and review needs. Capacity recovered is not guaranteed cash savings.
THIS IS ACINONYX
Ambitious by nature.
Practical by design.
Built in South Africa, for businesses with somewhere to go.
We are a software-as-a-service company focused on connecting customer experiences and business operations. Our approach combines product thinking, enterprise data experience, and the discipline of continuous improvement.
Founded by Mpho Mashile, Acinonyx brings more than a decade of enterprise data analytics experience to the work of making software useful.
MM
Mpho MashileFounder & Lead Systems Architect
改善KAIZENLET’S BUILD WHAT COMES NEXT
Your next chapter.
Powered by Acinonyx.
One challenge. A clear starting point. Room to grow.